Effective Relationships

Early in their careers your people may be able to work independently and survive on their technical skills, but long-term success depends increasingly on being able to win the hearts and minds of others.  All too often, these key ‘people’ skills are inadequate to meet today’s needs.

Again, while many professionals develop satisfactory working relationships with their peers within their own organisation, all too often they can be found wanting when challenged to work collaboratively with people having different working styles, values and cultures. 

The skills needed to develop effective working relationships, and thereby enhance personal and organisational success, can readily be defined, learned and embedded. 

While many of the skills needed are generic, our focus is on developing skills that are relevant in working with organisations that may have different working styles, values and cultures. 

The Developing Effective Relationships online course covers how to:

• Build high performance rapport, trust and credibility
• Mirror other people’s preferences in thinking, communicating and making decisions
• Understand what motivates me - and what motivates other people
• Develop listening skills
• See situations from multiple points of view and generate options
• Understand win-win thinking and outcome thinking
• Develop strategies for persuading and influencing

The course is delivered in conjunction with The Learning Corporation. It takes place entirely online over 4 weeks and is facilitated by experienced leadership skills trainers.

 For more information about costs and start dates Contact Us.